Brief Process

A.The customer provides us with packaging details,and we can provide the bill of lading consignee.Overseas goods can be directly shipped to Hong Kong,and we will send a truck to pick up the goods and put them into our bonded warehouse.orB.The factory prepares the parts and processing tools required for processing,and selects relevant technical or processing personnel to go to the bonded area warehouse.

C.Relevant personnel repair the goods within a certain period according to the established process,repackage them,and ship them to Hong Kong or the port,and then directly ship them to the destination end - customer.

D.After the processing is completed,the remaining waste is returned to Hong Kong for disposal.

Both parties agree to return the goods and sign a return agreement.Three original copies in Chinese and English need to be signed.

Basic Process of Returned Goods for Repair

Basic process

Returned Bill of Lading & Arrival Notice

2.Return Bill of Lading & Arrival Notice

Invoice,Packing List,Contract (these are in Chinese and provided by the consignee,but the premise is that the customer should provide the invoice and packing list of this batch of goods).

The above are all done jointly by the consignee and the foreign customer.The following are the tasks that the consignee needs to do to the local customs by himself.

Application Report for Inward Goods Repair (this is written to the local customs of the port of destination of the goods)

Explanation of Goods Return (this is written to the State Taxation Bureau and should indicate whether it is re - exported or not.Writing this explanation is mainly to borrow the original export declaration materials from the tax bureau,such as the verification sheet,customs declaration form,export special invoice,etc.If it has been verified and tax - refunded,an original certificate of completed tax affairs shall be issued).

Performance Bond Guarantee

Product Quality Details (it is best to be consistent with the quality certificate).

Mobile phone case - Returned due to poor packaging,and re - exported after replacing the packaging materials.

Successful Cases

success cases

Electronic notebook - The battery is out of power / the mercury content exceeds the standard due to long time,and a new battery needs to be replaced for export.

LED lamp - Re - exported after replacing the base.

Display screen - The shell and remote control must be returned and replaced.

What should be done if exported goods are returned and need to be repackaged or replaced?