Can Export Agency System Solve the Customs Declaration Risk Problems of Small and Medium-sized Foreign Trade Enterprises?

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I am the owner of a small and medium-sized electronics company that has just engaged in foreign trade for two years, and I have been too worried to fall asleep in recent months. Last month, a shipment of LED lights to Germany was rejected by customs during declaration for inconsistent documents, which delayed re-declaration for a whole week; last week we encountered container rolling, our customer pressed for delivery urgently and we almost lost the order; what is even more troublesome is the tax refund declaration, our finance team always says the documents are incomplete or the data is incorrect, and the application can not be processed for a long time. No one in our team understands these professional foreign trade procedures. Every time a problem occurs, we have to ask around, spent a lot of money but still can not solve the problem thoroughly. I want to ask: Can the export agency system really help me solve these practical problems? Which specific links can it cover, and can it really let me stop worrying about these trivial matters?

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Expert Q&A

Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

The core value of the export agency system lies in helping enterprises solve pain points in multiple links of cross-border trade through the full-link service of a professional team. Take the customs declaration rejection you encountered as an example,the agency team will pre-audit all documents,including commercial invoices,packing lists,customs declaration forms,etc。to ensure the consistency and compliance of information,and avoid rejection or customs detention caused by inconsistent documents.

In the logistics link,the agency's senior logistics experts will optimize the logistics path according to the characteristics of the goods and the requirements of the destination,select reliable shipping companies or airlines,and strictly control cargo rights through methods such as endorsement transfer of bill of lading,reducing the risk of container rolling or cargo damage. For the container rolling problem you mentioned,the agency will communicate with logistics providers in advance and formulate alternative plans. Once an abnormality occurs,the transportation plan can be adjusted quickly to reduce the impact of delivery delay.

In terms of tax refund declaration,the agency's export tax refund audit experts will assist in sorting out the complete set of tax refund materials,ensure the "consistency of four flows" (contract flow,cargo flow,capital flow,invoice flow),conduct pre-declaration verification,find and correct problems in advance,and improve the approval rate and efficiency of tax refund declaration. It should be noted that tax refund materials must be filed within 90 days after the goods are exported,and the agency team will strictly control the time node to avoid missing the declaration deadline.

In addition,the agency system can also help enterprises isolate risks,such as violation risks in customs declaration,cargo right risks in logistics,etc。allowing enterprises to focus on core business without diverting energy on trivial matters.

Reference: Warning on Agency Import Customs Declaration for Chemical Products: 4 Hidden Compliance Loopholes from MSDS to Inspection & Solutions
Grace Wang
Grace WangYears of service:10Customer Rating:5.0

Senior Foreign Trade ConsultantStart a Chat

For the problem of customs declaration rejection, the chief customs declaration expert of the export agency will first analyze the reasons for rejection. Common reasons include inconsistent document information, incorrect HS code classification, unreasonable declared value, etc. Take HS code as an example, incorrect classification will not only lead to declaration rejection, but also may result in fines from the customs. Agency experts will consult the latest customs coding manual according to the actual characteristics of the goods to ensure the accuracy of the HS code. At the same time, they will conduct logical verification on each item of the customs declaration form, such as the matching degree of weight and volume, the consistency of price and market conditions, etc., to form a complete logical closed loop and avoid rejection due to detailed problems. For cases that have been rejected, experts will quickly prepare corrected materials, cancel the original declaration and re-declare, and shorten the delay as much as possible.

Kevin Lin
Kevin LinYears of service:4Customer Rating:5.0

Trade Solutions ManagerStart a Chat

Container rolling is a common pain point for foreign trade enterprises. Senior logistics experts of the export agency solve this problem through the following methods: First, select shipping companies or freight forwarders with good reputation, prioritize booking space on direct ships to reduce transit links; second, confirm space status with logistics providers in advance to avoid the risk of space congestion; if container rolling occurs, experts will immediately communicate with the shipping company to secure the earliest extra ship or alternative port scheme, and notify the customer in time to update the delivery time. In addition, experts strictly control cargo rights. Through endorsement transfer of original bill of lading, they ensure that cargo rights are only released when payment is received or agreed conditions are met, avoiding the risk of out-of-control cargo rights. For container detention charges and free storage period, experts will apply for extension of free storage period in advance according to the regulations of the destination port to reduce extra costs.

Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

Senior tax consultants of the export agency can bring practical benefits to enterprises from the perspective of cross-border tax planning. For example, regarding the VAT deferral policy, the agency will assist enterprises to apply for VAT deferral at the destination port, avoid paying value-added tax in advance in the importing country, and ease capital pressure. In terms of export tax refund, consultants will ensure that enterprises meet the tax refund requirements, such as real export of goods, complete documents, etc., while optimizing the tax refund process and shortening the tax refund cycle. For cross-border related party transaction pricing, consultants will formulate a reasonable pricing strategy according to BEPS rules to avoid investigation by tax authorities due to unreasonable pricing. In addition, consultants will assist enterprises in handling matters related to withholding tax for non-resident enterprises, ensuring compliant tax payment and reducing tax risks.

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

In terms of cross-border foreign exchange receipt and payment, trade compliance experts of the export agency ensure the compliance of operations. For example, when parsing SWIFT messages, experts will carefully check all information in the message to avoid delayed arrival or return of funds caused by information errors. For offshore account management, experts will assist enterprises in selecting appropriate offshore accounts to ensure the normal operation of the account. In terms of foreign exchange settlement and account balancing, experts will select appropriate foreign exchange settlement timing according to exchange rate fluctuations, optimize foreign exchange purchase exchange rate, and reduce exchange rate losses. In addition, experts will assist enterprises in using CIPS RMB cross-border payment system to improve payment efficiency and reduce cross-border payment costs.

Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

Foreign trade legal experts of the export agency will assist enterprises to avoid legal risks in international trade. For example, for soft clauses in letters of credit, experts will carefully review each clause of the letter of credit, identify potential soft clauses, such as "customer's inspection certificate as negotiation document", etc., to avoid inability to negotiate due to customer non-cooperation. For force majeure clauses, experts will clearly stipulate the scope and handling method of force majeure in the contract, such as epidemic, war, etc. When a force majeure event occurs, they will assist enterprises in issuing relevant certificates to reduce losses. In terms of cargo right transfer, experts will ensure that the endorsement transfer of bill of lading complies with legal regulations to avoid cargo right disputes. In addition, experts will assist enterprises in filing for intellectual property customs protection to prevent goods from being detained by customs due to infringement.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

On-site customs inspection is an emergency that foreign trade enterprises may encounter. On-site inspection experts of the export agency will assist enterprises to respond. First, experts will interpret the inspection notification and clarify the content and requirements of the inspection; second, during devanning for inspection, experts will guide enterprise staff to place goods reasonably and cooperate with customs inspection. For X-ray machine inspection skills, experts will advise enterprises to avoid placing goods together with contraband when packing, so as to reduce the probability of abnormal machine inspection results. If problems are found during inspection, such as inconsistency between goods and declaration, experts will immediately communicate with the customs, explain the situation and provide relevant certificates to minimize penalties. In addition, experts will assist enterprises in handling the submission for inspection and identification process, follow up the progress of the inspection report, and ensure that the inspection is completed as soon as possible.

Michael Zhang
Michael ZhangYears of service:6Customer Rating:5.0

Customs Declaration & Compliance ExpertStart a Chat

Export tax refund declaration is an important link for foreign trade enterprises. Export tax refund audit experts of the export agency will assist enterprises to ensure the compliance and efficiency of tax refund. First, experts will check the completeness of tax refund materials, including customs declaration forms, commercial invoices, packing lists, bills of lading, etc.; second, they will conduct verification of "consistency of four flows" to ensure the consistency of contract flow, cargo flow, capital flow and invoice flow; for pre-declaration verification, experts will use the pre-declaration function of the tax system to find and correct problems in advance, such as incorrect invoice information, inconsistent customs declaration data, etc. In addition, experts will assist enterprises in handling tax letter verification, prepare relevant supporting materials, and ensure the smooth passing of the verification. For cross-month declaration, experts will declare in strict accordance with the regulations of the tax authorities to avoid overdue fines.

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