Connect & Solve
Trade Q&A
Excuse me, are the volumes of the goods loaded onto the 40NOR and 40STD the same?
We recently had a shipment of lightweight goods, and the freight forwarder asked me whether to book 40NOR or 40STD containers. I want to know if the volume of goods loaded into these two types of containers is the same. If not, what is the difference? How significant is it? And what impact does it have on customs declaration and costs?
Mar 21, 2026 at 05:37923 AnswersHow to determine whether a freight import and export agency is reliable?
Our company is just starting to engage in foreign trade and wants to find a reliable import and export agency, but there are too many companies in the market with significant price differences. How can we determine whether an agency is truly reliable? Are there specific evaluation criteria?
Mar 20, 2026 at 09:301013 AnswersAre there any issues with the shipping marks and box labels in Fuzhou?
Our company is located in Fuzhou, and this is our first time doing foreign trade exports. The client has requested us to provide marking and box label information. Could you please answer the following questions: 1. What exactly is the difference between a marking and a box label? What content must they include? 2. Do Fuzhou Customs have any special regulatory requirements for markings? Will making mistakes affect customs clearance? 3. What details of the marking information do we need to confirm with the client to avoid potential disputes in the future?
Mar 18, 2026 at 08:44993 AnswersI'd like to ask about the express delivery service of Aramex in the Middle East
We recently used Aramex to send express packages to the Middle East, but the customs clearance process was extremely slow, and we even encountered a case of lost packages once. The customer complaints were overwhelming. We'd like to ask the experts: Is Aramex reliable in the Middle East? What are the potential risks? How can we ensure a smoother operation?
Mar 10, 2026 at 01:141163 AnswersWhen acting as an import freight forwarder, how can one obtain the relevant qualification licenses?
We are a logistics company and are now looking to expand our import freight forwarding business. Could you please tell us what qualifications and licenses we need to apply for? What is the specific process? And what compliance risks should we pay special attention to?
Mar 6, 2026 at 02:531153 AnswersHow is the import cargo agency fee calculated?
Our company is new to importing and wants to hire an agency to handle the process, but the quotes we've received are all over the place—some charge a fixed fee, others base it on a percentage, and some add a bunch of miscellaneous fees. Could you please explain how import agent fees are calculated? How can we avoid getting scammed?
Mar 5, 2026 at 03:341183 AnswersShanghai professional U.S. DDU and DDP air-sea combined transport, customs declaration, customs clearance, trailer, and other transportation services
Our company needs to export a batch of goods from Shanghai to the United States, and the client requires the DDP clause. I've heard there are services like "air freight plus ocean freight" and "ocean freight plus air freight", as well as customs declaration, customs clearance, and trailer transportation. I have no idea how to handle these procedures and am worried about making mistakes. Could you please provide professional guidance?
Mar 4, 2026 at 01:401243 AnswersThe problem of the procedures for the return of Vietnamese goods
We have a batch of electronic components imported from Vietnam that need to be returned to the Vietnamese factory due to quality issues. Could you please advise on the complete procedure for returning the goods? What documents are required? Will the customs require tariffs? What's the most cost-effective logistics solution? Are there any special considerations when communicating with the Vietnamese factory?
Mar 3, 2026 at 02:301443 AnswersThe goods for export are priced at CIF, but the customs declaration form lists the price as FOB.
We signed a CIF contract with our client for a batch of export goods, but the transaction method was mistakenly listed as FOB on the customs declaration form. The goods have already been shipped, but we only noticed the mistake now. Will the customs authorities investigate this? And since the client hasn't received the full payment yet, could this affect our ability to collect the payment?
Mar 2, 2026 at 07:451873 AnswersPlease consider the preferential sea freight prices from Zhongshan in Taizhou to the Middle East and Southeast Asia
Our company has factories in Taizhou and Zhongshan, mainly exporting hardware tools and plastic products to Dubai and Jeddah in the Middle East, as well as Ho Chi Minh City and Bangkok in Southeast Asia, with an average monthly volume of 15-20 TEUs. Currently, ocean freight prices are highly volatile, and the quotes from freight forwarders vary significantly. We would like to ask: How can we obtain truly competitive ocean freight rates? Apart from the basic freight charges, what other hidden costs should we consider in advance?
Mar 1, 2026 at 09:321163 AnswersWho is responsible for the fees incurred by the goods at the customs in the destination port?
We recently delivered a shipment to the Port of Los Angeles in the United States. The client informed us via email that the goods were subject to a random inspection by customs, resulting in inspection and storage fees of $1,500, which they require us to cover. The contract stipulates CIF Los Angeles, but the terms do not explicitly specify who is responsible for customs fees at the destination port. The client claims that under CIF terms, the seller is responsible for all costs until the goods reach the destination port. Is this interpretation correct? Should we pay this amount?
Feb 24, 2026 at 05:401613 AnswersDoes anyone know the location of the import agent point at Taiyuan Railway Station?
Our company is importing goods via the China-Europe Railway Express for the first time. We heard that Taiyuan Railway Port offers import services, but we can't find the specific location and contact information of the Taiyuan Railway Import Agency anywhere. The online information is very confusing, and we're worried about finding an unreliable agent. Does anyone know where the Taiyuan Railway Import Agency is located? How can we verify the qualifications of the agency?
Feb 22, 2026 at 07:251173 Answers