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Trade Q&A
How to declare mixed cargo for customs clearance? For example, a computer, which includes a keyboard and a mouse.
We have a batch of computer sets to export, each set includes a mainframe, a keyboard, and a mouse. The client requires that they must be packaged and shipped together. Could you please tell me how to declare them at customs? Should we declare them as a complete set or separately, item by item? What risks would we face if the declaration is incorrect?
Feb 21, 2026 at 07:291163 AnswersWhat role do export agents play in logistics and transportation?
We are a factory that just started doing foreign trade and are not very familiar with the export process. We've heard that hiring an export agent can help handle logistics and transportation, but what specific roles can they play? What practical problems can they help us solve? Will it increase our costs significantly?
Feb 15, 2026 at 04:541563 AnswersIs the import freight forwarding fee in Sichuan reasonable?
Our company recently imported a batch of machinery equipment from Chengdu, but the freight forwarder's quoted fees seem a bit high. I'd like to ask whether the import freight forwarding fees in Sichuan are reasonable or not, and how to determine if we've been overcharged?
Feb 14, 2026 at 08:191793 AnswersWhat are the precautions for acting as an air freight export forwarding agent?
Our company has just started providing air freight export forwarding services, and we would like to ask about the key issues that need attention in this field. Specifically, what are the areas where it's easy to encounter pitfalls?
Feb 9, 2026 at 05:031513 AnswersHow to determine whether the goods are compliant by checking the export declaration form through an agent?
Our company is new to trading, and we recently exported several shipments through an agent. The customs declarations were all handled directly by the agency. Although we received copies of the customs declarations, we couldn't understand which information was crucial, and we didn't know how to determine whether the goods were truly compliant. What we fear most is that the agent might operate in an unregulated manner, leaving us to bear all the risks in the end. Expert, could you please tell us how to quickly identify potential compliance issues from the customs declarations?
Feb 7, 2026 at 04:282203 AnswersRetransportation from the Callao Port in Peru! Help needed!
Emergency help! A batch of mechanical parts we sent to our Peruvian client has been stuck at Callao Port for nearly a month due to the client's clearance failure. The client has explicitly stated that they cannot clear customs and wants the goods to be returned. The freight forwarder said the return shipping fee might exceed the value of the goods. This is our first time dealing with return shipments to South America, and we're worried about customs auctions and the client refusing to pay. How can we handle this step by step to minimize losses? The situation is urgent!
Feb 6, 2026 at 08:452123 AnswersIf I make a mistake in the name of the shipping mark on the goods I'm sending abroad, will I be fined by the customs?
A batch of goods we sent to Germany has arrived at the Port of Hamburg, but we suddenly noticed that there's a typo in the client's company name on the shipping label. Will the customs impose a fine in this case? Could this lead to the goods failing to clear customs? Is it still possible to make corrections now? It's urgent!
Feb 5, 2026 at 01:511913 AnswersWhat are the services offered by Xuzhou Import Freight Forwarding Company?
Our company is located in Xuzhou, and we recently need to import a batch of production line equipment. We want to entrust a local freight forwarding company to handle the process. However, after searching online, we found that the services offered by various freight forwarding companies are all quite similar. We're not sure which are basic services and which are value-added services. What worries us most is that after signing the contract, we might find that some necessary services are not included in the scope of services, which will delay customs clearance and delivery time. We'd like to ask: What should be the comprehensive service scope of import freight forwarding companies in Xuzhou?
Feb 2, 2026 at 08:271503 AnswersThe cargo transportation condition appraisal report from the Shanghai Chemical Industry Institute in 2014 hasn't been issued yet. Can we book a ship for the cargo?
We have a batch of chemical products urgently needing export, but the cargo transportation condition appraisal certificate from the Shanghai Chemical Industry Institute (based on the 2014 standards) hasn't been issued yet. The freight forwarder said we can't book a shipping slot without this certificate. Could you please tell me if we can still book a ship in this situation? Are there any workarounds?
Feb 1, 2026 at 08:102043 AnswersWhat are the types of export freight insurance agents?
Our company just started doing export business, and we've heard that we need to purchase cargo insurance. But there are so many insurance agents in the market. What types of insurance are there exactly? How can we choose a reliable one?
Jan 31, 2026 at 08:431323 AnswersWhat companies offer international import and export logistics agency services?
We are a small and medium-sized enterprise just starting to engage in cross-border e-commerce and are looking for a reliable international import and export logistics agent. After searching online, we found major companies like DHL and FedEx, as well as many lesser-known freight forwarders offering very low quotes. Our main shipping route is to the United States, and the goods are general cargo with average time requirements but a greater concern about customs clearance issues. Experts, please advise: 1. How to screen for reliable companies? 2. What qualifications should we verify? 3. How to avoid being scammed?
Jan 30, 2026 at 02:581683 AnswersWhat are the types of goods import/export agents?
Our factory is exporting for the first time, and we want to find an agency. However, we found freight forwarders, customs brokers, import/export rights agents, and various intermediaries in the market, and we're completely confused. We're most afraid of encountering unreliable ones that delay delivery or cause trouble with customs. How should we choose to avoid pitfalls?
Jan 29, 2026 at 03:001413 Answers