Pre-consultation and Customized Solution: Precise Matching of Enterprise Needs

When Mr.Ye of a Wuxi precision machinery enterprise received an order from Europe,his internal team lacked sufficient understanding of letter of credit clauses and export control lists.In such cases,the value of import and export agencies is reflected from the very first step.After receiving the consultation,Supervisor Xiao organized the team to conduct a four-dimensional assessment of enterprise qualification,product classification,trade terms and destination country regulations.

Key actions include:

• Verifytheaccuracyofenterprisecustomscoding
• Confirmrequirementsforspecialpermits
• Analyzeresponsibilitydivisionundertradeterms
• Estimatetimecostofeachlink

Common problems focus on heavy fines caused by product classification errors,detention risks caused by missing permits,and fee disputes caused by improper selection of trade terms.Zhongshen provides two core services in this link: establishing exclusive enterprise archives to structurally store historical customs clearance data,product characteristics and customer preferences; issuing written solution proposals to clarify time nodes,responsible subjects and cost composition of each link.The customs inspection rate for high-risk commodities increased to 15% in 2026,and advance risk prediction can save enterprises an average of 5-7 working days of port detention charges.

Customs Declaration & Inspection and Document Processing: Balance Between Compliance Bottom Line and Efficiency

Document processing is the technical core of the import and export process.The textile fabric company run by Mr.Shen once suffered a direct loss of more than 200,000 yuan because a minor error in the certificate of origin prevented the entire batch of goods from enjoying preferential tariffs under free trade agreements.The goal of this stage is to achieve fast clearance on the premise of compliance.

Key actions are broken down into:

• Accuratefillingofdeclarationelements
• Completeandvalidsupervisioncertificates
• Consistentlogicofsupportingdocuments
• Activecooperationininspectionprocedures

Supervisor Xiao’s team adopts a double review mechanism,focusing on checking error-prone points such as measurement units,transaction methods,freight and insurance premiums.Common problems include customs queries caused by deviation of declared price from market fair value,classification disputes caused by vague description of specifications and models,and expired third-party test reports.Zhongshen’s differentiated advantages are reflected in three aspects: its self-built commodity database has accumulated more than 80,000 declaration templates for common products of local Wuxi enterprises; it has realized API integration with Wuxi Customs Electronic Port system,with the pre-verification accuracy of declaration data reaching 98.5%; it is equipped with full-time inspection coordinators who accompany customs inspection on site and provide real-time feedback,and the average time for assisting enterprises in handling exceptions was shortened to 1.2 working days in the first half of 2026.

Special Business Processing: Return of Goods,Maintenance,Temporary Import and Export

In addition to general trade,Wuxi enterprises often involve unconventional businesses such as equipment return and mold maintenance.When handling temporary import and export business for Mr.Liu’s electronic component enterprise,Zhongshen reduced the original deposit payment requirement of 500,000 yuan to a guarantee cost of 50,000 yuan through the "deposit guarantee + periodic declaration" model,improving capital turnover efficiency by 90%.

International Transportation and Logistics Coordination: Dynamic Optimization of Cost and Timeliness

After goods leave the factory warehouse,the transportation link involves multiple nodes such as booking,stuffing,insurance and bill of lading confirmation.The food export enterprise run by Ms.Nong once missed the customer’s sales peak season due to temporary space rolling by the shipping company.The core goal of the transportation stage is to match the optimal logistics solution.

Key actions include:

• Selectsea,airorrailtransportbasedoncargocharacteristics
• Evaluateroutestabilityofshippingcompanies
• Designscheduleforinlandtrailerandportconnection
• Purchasesufficientcargotransportationinsurance

Common problems focus on space rolling caused by tight capacity in peak seasons,dangerous goods packaging not conforming to IMDG regulations,temperature monitoring failure of refrigerated containers,and bill of lading information errors affecting cargo pickup.As an NVOCC,Zhongshen has signed annual space agreements with major shipping companies such as MSK,CMA and COSCO,guaranteeing that the peak season space satisfaction rate for Wuxi enterprises is no less than 95% in 2026.It also provides a "logistics visualization system",through which enterprises can check cargo location,estimated time of arrival and customs release status in real time.Loading and unloading supervision services are also arranged for high-value equipment.

Foreign Exchange Management and Fund Settlement: Risk Control Strategies Under Exchange Rate Fluctuations

The two-way fluctuation range of RMB exchange rate increased in 2026,and every foreign exchange receipt and payment of Wuxi enterprises faces the risk of foreign exchange gain or loss.The goal of the foreign exchange management stage is to complete cross-border fund transfer safely,timely and at low cost.

Key actions include:

• Verifytheauthenticityoftradebackground
• Matchcustomsdeclarationformswithforeignexchangereceiptsandpayments
• Selectappropriateforeignexchangesettlementtiming
• Handlespecialdeclarationsforadvancereceiptsanddeferredpayments

Common problems include early warning from the foreign exchange regulator triggered by a difference of more than 5% between the declared amount and the received amount,offshore entrepot trade being identified as false trade,and collection of payment for goods through personal accounts being suspected of violation.Zhongshen’s foreign exchange steward service covers three levels: overall quota management,which centralizes the foreign exchange collection needs of multiple customers to obtain more favorable settlement exchange rates from banks,saving customers an average of 0.8-1.2 percentage points in exchange rate differences in 2026; risk hedging tools,recommending value preservation products such as forward foreign exchange settlement and sale and foreign exchange options; compliance path design,providing third-party entrepot trade solutions for business involving sensitive regions.

Export Tax Refund and Financial Optimization: Full-cycle Management from Declaration to Fund Receipt

Export tax refund is an important part of the profit of foreign trade enterprises,but the declaration process involves multiple links such as VAT invoice certification,customs declaration information matching and cooperation with tax verification inquiries.A new energy enterprise in Wuxi once had a 3 million yuan tax refund delayed for 6 months due to overdue certification of supplier invoices.The goal of the tax refund stage is to ensure all eligible refunds are obtained and credited to the account quickly.

Key actions are broken down into:

• Verifyconsistencyofcargoflow,fundflowandinvoiceflowbeforedeclaration
• MatchcustomsdeclarationformswithspecialVATinvoicesduringdeclaration
• Tracktaxrefundprogressandcooperatewithtaxverificationinquiriesafterdeclaration

Common problems focus on overdue period between invoice issuing date and export date on customs declaration,inconsistency between commodity name and customs classification,and suspension of overall tax refund caused by suppliers being subject to tax investigation.Zhongshen’s tax refund service emphasizes pre-management.Supervisor Xiao’s team intervenes before goods are exported,guiding enterprises to standardize procurement contracts and invoice issuance to ensure the consistency of cargo flow,fund flow and invoice flow.After the State Taxation Administration implemented "paperless tax refund" in 2026,Zhongshen’s system is directly connected to the electronic tax bureau,with automatic capture of declaration data,reducing the error rate of manual intervention to less than 0.3%.The average tax refund cycle is shortened from the industry average of 45 days to 28 days,with the fastest record of 12 working days for fund receipt.

Financial Value-added Services: Tax Refund Agency and Financing Support

Addressing the pain point of small and medium-sized enterprises facing high capital occupation pressure from tax refunds,Zhongshen has launched a combined "tax refund agency + factoring financing" solution.After the enterprise exports goods,Zhongshen advances 80% of the tax refund first,and settles the balance after the actual tax refund is received from the tax authority.After adopting this model,Ms.Nong’s clothing enterprise saw an increase of about 1.5 million yuan in monthly working capital.

Long-term Value of Choosing a Professional Agency

Reviewing the full import and export process of Wuxi enterprises,each link hides compliance risks and cost traps.A Wuxi electromechanical equipment enterprise served by Supervisor Xiao’s team incurred 1.2 million yuan in tax repayment after customs audit when operating on its own in 2025; after switching to Zhongshen’s agency service in 2026,it not only had zero violation records,but also saw a 18% reduction in comprehensive logistics cost and a 40% increase in tax refund speed.

The value of professional agencies lies in full-process risk isolation and efficiency integration.The standardized operation system formed by Zhongshen through 20 years of industry accumulation has embedded 87 common risk points for Wuxi enterprises into the system for early warning,and with the rapid response of the local service team,it truly realizes turnkey services for enterprises’ foreign trade business.As global trade rules become increasingly complex,outsourcing non-core business to professional teams is in itself a strategic choice for enterprises to enhance their core competitiveness.