Where is the most reliable place to query the progress?

The latest tax refund inquiry system in 2025 has been connected to the national network,and enterprises can inquire through the following three official channels:

• ElectronicTaxBureausystem(New2025TaxRebateModule)
• InternationalTradeSingleWindowPlatform(Enterpriseauthenticationisrequired)
• Offlinewindowofthecompetenttaxauthority(Itisrecommendedtomakeanappointmentinadvance)

According to the data from the General Administration of Customs in 2025,the average processing period for enterprises completing tax refund declarations through the Electronic Tax Bureau has been shortened to 12 working days,an increase of 40% compared with 2024.

What materials are required to query the export tax rebate?

Enterprises need to ensure the completeness and effectiveness of the following documents:

• Basicdocuments
  • CustomsSingle(fullyelectronicin2025)
  • SpecialVATInvoice(NeedstobecertifiedbytheIRS)
  • Voucher(Forcross-borderRMBsettlement,aSWIFTmessageisrequiredtobeattached)
• Special documents
  • AgentExportAgreement(Thetaxrebateliabilityclauseshouldbespecified)
  • Pre-rulingonCommodityClassification(ForgoodswithHScodedisputes)

What should be done if the tax rebate status shows an abnormality?

Common Abnormal Codes and Handling Methods in 2025:

• CodeE2025-01:Theinformationonthecustomsdeclarationformdoesnotmatchthatontheinvoice.Theoriginaldocumentsneedtobere-verified.
• CodeE2025-03:Theforeignexchangeverificationdataisdelayed.Itisrecommendedtocontacttheforeignexchangereceivingbankforconfirmation.
• CodeE2025-07:Transactionsinvolvingsensitivecountries.Afinaluserstatementneedstobesupplemented.

Case of a certain electromechanical export enterprise: The system rejected it due to the use of the 2024 version of the customs declaration form format.After updating to the 2025 version of the XML format,the processing was completed within 3 working days.

How to confirm the tax rebate qualification of an agency company?

3 key steps to verify the agency qualification:

• LogintotheMinistryofCommerceCheckthefilinginformationontheEnterpriseCreditPublicitySystem
• Requiretheprovisionoftaxpaymentcertificatesforthepast3yearsandtheCustomsAEOcertificationcertificate
• ConfirmthattheagencyagreementcontainsclearFundsupervisionclause

Special reminder: Starting from 2025,agents must update their classification levels with the State Administration of Foreign Exchange on a quarterly basis.It is recommended to prioritize cooperating with A-class enterprises.

What are the changes after the system upgrade of the Electronic Tax Bureau?

The main improvements of the new version of the system in 2025 are as follows:

• AddReal-timeprogresspushFunction(SMS/Email/Systemmessage)
• Achievedirectdataconnectionwiththecentralbankscross-borderpaymentandreceiptsystem
• NewlyaddedTaxrebateriskwarningModule(covering60commonproblems)

Operation suggestion: Enterprises should complete the use of theIntelligent reconciliationfunction for the export data of the previous month before the 5th of each month.The system can automatically generate a difference report.