What specific services can the company provide for me?

Professional export agency companies primarily offerFull - process trade service solutions,including:

• DocumentPreparationandCustomsClearance
• Schemedesignandimplementation
• Ourcompanysettlesthetransactionwiththeprincipal.
• TradeComplianceRiskReview
• Supplychainfinancialservices

Taking the latest practices in 2025 as an example,high-quality agency companies have integratedDigital Customs Declaration System,enabling intelligent HS code matching,Value-added services such as automatic claim.

How to evaluate the professional qualifications of an export agency company?

It is recommended to evaluate from four dimensions:

• OfficiallyCertified:VerifycustomsAEOcertification,internationalfreightforwardingqualifications(FIATA),etc.
• Industryexperience:Focusoncasesinvolvingsimilarproductsprocessedinthepast3years.
• ServiceNetwork:Confirmthecustomsclearancecapabilityatthedestinationportandthequalificationsoftheoverseasagent.
• Technicalcapabilities:RequestademonstrationoftheirEDIcustomsdeclarationsystemanddatatrackingplatform.

It’s worth noting that in 2025,the General Administration of Customs has required that agent enterprises must be equipped withTrade compliance specialistIt is recommended to verify the relevant personnel’s qualification certificates.

What basic materials need to be prepared before cooperation?

It is recommended to prepare the following material package in advance:

• EnterpriseQualificationDocuments
  • DuplicateofBusinessLicense
  • ToFilingFormforEasyOperator
  • (‘RegistrationCertificateofDeclarationEntity’withinthevalidityperiod)
• Product Technical Documentation
  • CompleteProductSpecificationDocument
  • Testingandcertificationdocuments(e.g.CE,FDA,etc.)
  • Rawmaterialcompositiondescription

Starting from 2025,the European Union will implement a new policy.Carbon Border Adjustment Mechanism (CBAM)Please provide an additional product carbon footprint report,and it is recommended to confirm the declaration requirements with the agency in advance.

What specific items are included in the export agency service fee?

Typical fee structure includes:

• Basicservicefee(customsclearancefee,documentationfee)
• Logisticshandlingfee(bookingfee,terminalTHC)
• Value-addedservicefee(expeditedfee,specialdocumentation)
• Riskdeposit(dependingonthepaymentmethod)

It is necessary to pay special attention to 2025.RCEP AgreementThe cost of applying for the Certificate of Origin under the item can vary by up to 30% among different agencies.It is recommended to request a detailed quotation.

How to ensure fund safety during the cooperation process?

It is recommended to adoptPhased payment + third-party supervisionThe advance payment shall not exceed 30% of the total contract amount

• Thebalanceshallbepaidafterthebillofladingisissued
• Setpaymentmilestonesforlogisticsnodes
• Paymentviabankguaranteeorcreditinsurance
• Regularlyverifythestatusoftaxrefundreceipts.

According to the latest foreign exchange management policy in 2025,it is recommended to prioritize selecting companies that havecross-border RMB settlement qualificationThe agency company can mitigate the risks of exchange rate fluctuations.

What should be done in case of cargo delays or inspections?

Professional agency companies should establishThree-level emergency response mechanism:

• FirstResponse:Provideasolutionroadmapwithin2hours.
• ProfessionalResponse:Dispatchon-sitecoordinatorstohandlecustomsinspections.
• Losscontrol:Activatebackuptransportationplansorinsuranceclaims.

Taking a real case from 2024 as an example,a certain mechanical and electrical product was detained due to a classification dispute.The agent company resolved the issue byPre-classification Dispute Appeal ProcedureCompleting cargo release within 72 hours demonstrates professional value.

How to evaluate the follow-up service quality of an agency?

It is recommended to establishKPI assessment system:

• Documentaccuracyrate(targetvalue≥99.5%)
• Clearancetimeefficiency(comparedtoindustrybenchmarks)
• Exceptionhandlingresponsetime(2hoursisconsideredexcellent)
• Therefundprocessingtime(theindustryaveragein2025is45days)

You may request the agency to provide.Monthly Service ReportPay particular attention to the changes in the inspection rate of AEO-certified enterprises at customs (the inspection rate of AEO-certified enterprises at a senior level will be less than 0.8% in 2025).