What responsibilities does the company specifically assume?

Professional export agency companies need to assume three core responsibilities: Trade Compliance Management,Logistics Coordination and Execution,Financial Risk ControlSpecifically,it includes:

• HandlethefullsetDocuments(customsdeclarationform,Damageduringtransportation
• CoordinateLinkupalllinks
• ProcessAndforeignexchangeverification
• Providetradecomplianceconsultationandsolutions

How to verify the service qualifications of an agency company?

It is recommended to verify through the three - certificate and two - inspection system:

• BasicQualifications:
  • CustomsAEOCertificationCertificate(2025NewCertificationStandard)
  • InternationalFreightForwardingAgencyFilingCertificate
• Capability verification:
  • QuerytheagencyerrorratedatapublicizedbytheGeneralAdministrationofCustoms
  • Checkthespaceguaranteeagreementofthecooperativeshippingcompany

What items does the agency fee include?

A typical charging structure includes a fixed service fee + a floating operation fee:

• Basicservicefee(documentprocessing,systemuse,etc.)
• Logisticssurcharge(specialpackaging,reinforcement,etc.)
• Financialhandlingfee(Confirmation,exchangeratelocking,etc.)
• Emergencyhandlingfee(emergencychannelforcustomsinspection,etc.)

Which agency mode is suitable for small and medium - sized enterprises?

According to the statistics of the General Administration of Customs in 2024,the annual export volume wasBelow $5 millionAre more suitable for:

• Full-processagency:suitableforenterpriseswithasingleproductline
• Modularagency:cansplitlinkssuchascustomsdeclarationandlogistics
• Sharedagencypool:multiplesmallandmedium-sizedenterprisesshareserviceresources

How does an agency company handle sudden trade risks?

A high - quality agency should establish a three - level emergency mechanism:

• Primaryresponse:launchtheplanwithin2hours(suchasdocumentcorrection)
• Intermediatedisposal:coordinatetheon-siteemergencychannelofthecustoms
• Advancedresponse:launchtheinternationaltradearbitrationprocedure

How to evaluate digital service capabilities?

Focus on the connection capabilities of three systems:

• Thelevelofdirectdataconnectionwiththesinglewindow
• Theupdatefrequencyofthelogisticsvisualizationsystem
• Thelegalvaliditycertificationoftheelectronicdocumentsystem

How to avoid hidden charges in agency services?

It is recommended to clarify four clauses in the contract:

• Feecalculationbasis(byticket/weight/volume)
• Thecompensationmechanismforchangesingovernmentfees
• Theapprovalprocessforadditionalservices
• Theagreementonthearbitrationplacefordisputeresolution

What should be noted for the agency of special commodities?

For special categories such as dangerous goods and food,it is necessary to confirm that the agency company has:

• ADRcertificationforthetransportationofdangerousgoods
• HACCPsystemcertificationforfoodcoldchain
• Theaccessqualificationsforspecificcountrymarkets(suchastheagencyqualificationforEUCEcertification)

How to measure the service timeliness of the agency company?

A three - dimensional evaluation system should be established:

• Documentprocessingtimeliness(fromorderreceipttorelease)
• Abnormalresponsespeed(handlingofcustomsinquiries)
• Timelinessofinformationfeedback(pushoflogisticsnodes)

What connection issues should be noted when changing the agency company?

It is recommended to make a smooth transition in three stages:

• Transitionperiod(1-3months):
  • Verificationoftheintegrityofhistoricaldatamigration
  • Liabilitydivisionofgoodsintransit
• Parallel period (1 month):
  • Paralleltestingoftheoldandnewsystems
  • Updateofcustomsfilinginformation