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What services does an import and export agency provide?
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TRACKING NO. 20260131 / GLOBAL Zhongshen Trade · 23+ Years of Expert Trade Agency
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No import/export license, customs delays,
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or complex compliance issues.
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This is our company's first time doing exports, and we want to find an agent, but we're not sure where to start.What exactly does the service include? I'm worried about missing any crucial steps or getting scammed by an unreliable agent. Could you please explain it in detail?
Daniel XuYears of service：10Customer Rating：5.0
Director of Import & Export OperationsStart a Chat
The core compliance services of import and export agents include: pre-classification of HS codes，handling regulatory documents (such as automatic import licenses and 3C certifications)，preparing and submitting customs declaration documents，coordinating customs inspections，and subsequent tax clearance. You need to pay special attention to the following: the agent must hold a customs declaration unit registration certificate，and its business scope must explicitly include "customs declaration services". The main risks include: customs penalties due to incorrect classification，port delays caused by missing licenses，and inspections triggered by inaccurate declarations. It is recommended to require the agent to provide its AEO certification level and authorization for querying administrative penalty records over the past three years before signing the contract.
Evelyn LiYears of service：3Customer Rating：5.0
Cross-border Compliance SupervisorStart a Chat
The logistics sector's agency services cover: transportation mode design (multimodal transport by sea/air/rail), responsibility allocation and cost optimization under Incoterms terms, integrated operations of booking containers and customs declaration, as well as port clearance and distribution at the destination. What you need to pay attention to is: whether the agent can provide end-to-end quotes for the entire supply chain, and whether it includes a detailed breakdown of destination port miscellaneous fees. In practice, reliable agents will list additional charges such as EBS/CIC in the quotation and confirm the deadline for closing customs declarations and documents in advance. It is recommended to require the agent to provide time commitment for each node, such as "loading onto the ship within 24 hours after customs clearance", and clarify the compensation terms for delays.
Grace WangYears of service：10Customer Rating：5.0
Senior Foreign Trade ConsultantStart a Chat
At the business level, agency services include: reviewing foreign trade contract terms, designing payment methods and risk hedging (such as identifying soft clauses in letters of credit), foreign exchange settlement and tax refund financing, as well as customer credit investigation. When negotiating, you should focus on confirming whether the agency fee is a fixed amount or a percentage of the goods value, and whether it includes tax advance services. A high EQ approach is to let the agent provide a contract with a "service list + liability limits" rather than a general package price. For example, clearly stating that "if the agent's document errors result in the inability to obtain a tax refund, the agent shall bear the full tax loss." This not only demonstrates your professionalism but also helps screen out truly reliable partners.