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The Indonesia Industrial Automation Exhibition
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Hello! This will be our company's first time participating in the Indonesia Industrial Automation Expo, which will be held in Jakarta next year. We plan to bring three industrial robots to demonstrate on-site. We have absolutely no experience in this area and would like to ask for your advice:What customs procedures do I need to complete to participate in the exhibition in Indonesia? How can I arrange the logistics in the most secure way? Are there any special points I need to pay attention to when discussing cooperation with Indonesian clients?
Jason WuYears of service：10Customer Rating：5.0
International Logistics & Supply Chain ManagerStart a Chat
For the export of equipment to the Indonesia Industrial Automation Expo，the key lies in choosing the correct customs supervision method. It is strongly recommended to obtain an ATA Carnet，which serves as a "passport" for temporary import and export of exhibition items，allowing exemptions from guarantees，licenses，and tariffs，significantly simplifying the process. You need to confirm the HS codes of the three industrial robots in advance，especially whether they involve 3C certification or energy efficiency labels. Even for temporary importation，you may still be required to provide supporting documents. Note: Indonesian customs strictly regulates "temporary importation"，so it is essential to accurately declare the equipment models and serial numbers on the ATA Carnet. The equipment must be repatriated in its original condition within six months after the exhibition ends，otherwise you will face high fines or even confiscation of the equipment. Additionally，confirm with Indonesian customs brokers in advance that some industrial automation equipment may be subject to "strategic material" supervision，requiring additional import permits. It is recommended to start preparations at least 45 days before the exhibition.
Michael ZhangYears of service：6Customer Rating：5.0
Customs Declaration & Compliance ExpertStart a Chat
The logistics arrangements, timeliness, and customs clearance convenience of the exhibition equipment are crucial. For three industrial robots, it is recommended to use air freight. Although the cost is 30-40% higher than sea freight, it can ensure delivery 5-7 days before the exhibition to avoid the risk of shipping delays. It is recommended to use DDP (Delivered Duty Paid) terms, with the logistics company handling the import customs clearance and local delivery in Indonesia. You only need to sign for the equipment at the exhibition venue. In terms of documentation, in addition to the ATA Carnet, you also need to prepare detailed packing lists (precise to each component), commercial invoices (indicating "For Exhibition Use Only") and equipment photos. Customs clearance at Jakarta Airport typically takes 3-5 working days, so it is necessary to book a customs declaration agent with exhibition experience in advance. After the exhibition ends, the return of empty containers and equipment should be arranged simultaneously to avoid incurring additional storage fees in Indonesia. Overall, it is reasonable to control the budget within 8-12% of the goods value.
Daniel XuYears of service：10Customer Rating：5.0
Director of Import & Export OperationsStart a Chat
For business communication in the Indonesian market, establishing personal trust is more important than technical demonstrations. Indonesian clients have long decision-making cycles, so don’t rush to discuss pricing during initial meetings. Instead, focus on industry trends, share success stories, and demonstrate your professional expertise. Regarding payment methods, Indonesian buyers prefer Letters of Credit (L/C at sight) or 30% prepayment + 70% upon receipt of the bill of lading. They are less receptive to 100% prepayment via T/T. You could offer a "2% discount for on-site signing" to accelerate decision-making. Contract terms should specifically address the definition of "force majeure," as port congestion during Indonesia’s rainy season is a common occurrence, so clear clauses are essential. Additionally, Indonesian business culture emphasizes relationship networks. During exhibitions, arrange business dinners and invite local partners or agents to accompany you, which will greatly enhance your credibility. Remember, Indonesian clients prefer face-to-face communication, so arrange in-person visits within one month after the exhibition.