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Is it necessary to send the bill of lading for sure?
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TRACKING NO. 20260208 / GLOBAL Zhongshen Trade · 23+ Years of Expert Trade Agency
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We recently had a shipment delivered to India, and the client insisted on receiving the original bill of lading, claiming that local customs only accept paper documents. However, I've heard that electronic release is also possible and more efficient. Could you please advise when it's necessary to send the original bill of lading? If the client insists on it, how can I determine whether it's truly necessary?
Daniel XuYears of service：10Customer Rating：5.0
Director of Import & Export OperationsStart a Chat
Whether it is necessary to send the original bill of lading depends on the customs supervision requirements and settlement methods of the destination country. Customs in countries such as India，Brazil，and Turkey typically require the original bill of lading for customs clearance，and banks also require it during letter of credit settlement. The main risks include: high costs and long timeframes for replacing lost documents，and misdelivery leading to loss of control over the cargo rights. Recommendations。
1) Check the latest policies with the carrier or destination port agent。
2) If the letter of credit requires "3/3 originals"，it must be sent。
3) Keep copies and shipping documents for future reference.
Cindy ChenYears of service：3Customer Rating：5.0
Key Account ManagerStart a Chat
The original bill of lading, electronic release, and sea waybill each have their own applicable scenarios. For clients who urgently need the goods and have high trust, electronic release is the fastest option, with fees ranging from USD 50 to 100. The original bill of lading is suitable for first-time collaborations, high-value shipments, or when the destination port mandates its use. Shipping recommendations: Use DHL/FedEx and retain the tracking number; simultaneously send the scanned copy via email to allow clients to pre-clear customs. Negotiable "partial shipment" option: First send one original copy for customs clearance, and handle the rest after confirmation to reduce risks.
Lucas LiuYears of service：8Customer Rating：5.0
Senior Operations ConsultantStart a Chat
The client insists on the original documents, which likely stems from concerns about cargo ownership. Don’t reject the request outright—instead, demonstrate your professionalism by saying, "I understand your concerns about security, and the original documents are indeed safer. However, our experience shows that some Indian ports now accept electronic releases, which can save 5-7 days and reduce courier fees. Why not check with local customs brokers to see which option works best for you?" This approach shifts the decision-making to the client. For long-time clients, you might even offer to cover the courier fees to build trust.