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The import and export rights for Wuxi haven't been approved yet. Oh well
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TRACKING NO. 20260226 / GLOBAL Zhongshen Trade · 23+ Years of Expert Trade Agency
Trade Challenges?
No import/export license, customs delays,
or complex compliance issues.
or complex compliance issues.
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clearance and fund security.
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Our company has just been established in Wuxi,The application for import and export rights is still in the process, and it's estimated to take another two months. However, our regular customer is eager to place the first order, and the goods worth 300,000 US dollars have already been prepared. Now, we're stuck at the customs declaration and export stage, worried that the order might slip away and even more concerned about potential non-compliance issues during customs inspections. We want to ask if there's a legal way to ship the goods first? How long does it typically take to obtain import and export rights? And how should we explain this to our clients during this period without appearing unprofessional?
Lucas LiuYears of service：8Customer Rating：5.0
Senior Operations ConsultantStart a Chat
Without import and export qualifications，your company cannot declare exports to customs as an operating entity，which is a mandatory requirement of the Customs Law. However，there are two compliant solutions to address this current dilemma。
First，entrust a qualified agency to handle exports on your behalf. Sign a formal agency agreement，allowing the agency to complete customs declaration，receipt of payment，and tax refund procedures，while your company acts as the actual supplier. In this scenario，the customs declaration form lists the agency as the operating entity and your company as the consignor—fully compliant with regulations。
Second，if the goods are procured in Wuxi and surrounding areas and the single shipment value does not exceed $150,000，you can consider exporting via the 1039 Market Purchase Trade Mode，which simplifies procedures for non-refundable goods。
However，caution is advised against using the “buy-back export” method，as this constitutes false customs declaration. Violators face fines at the minimum and may be suspected of tax evasion or smuggling，which could damage your company’s future credit rating。
Regarding qualification application。
- In Wuxi，the process typically takes 20–30 working days，with key steps including business registration at the municipal bureau and customs consignor registration。
- During this period，all export documents (contracts，invoices，packing lists) can be issued in your company’s name，but customs declaration must be handled by the agency。
Key Takeaways。
- Ensure compliance with regulatory requirements。
- Prioritize simultaneous application for e-port cards to streamline procedures。
- Use your company’s name on export documents，but delegate customs declaration to qualified agents。
- Avoid illegal methods to avoid legal penalties and reputational risks。
Kevin LinYears of service：4Customer Rating：5.0
Trade Solutions ManagerStart a Chat
Under the current circumstances, the most practical approach is to complete the export through a qualified agency. You are responsible for preparing the goods and receiving payments, while the agency handles customs declaration and tax refund. The specific process is as follows: You sign a sales contract with the client and arrange production after receiving a 30% down payment. At the same time, you sign an export agency agreement with the agency, specifying the agency fee (usually charged at 0.5%-1% of the declared value). After the goods are ready, you provide the agency with packing lists, invoices, product photos, etc. The agency will prepare the customs declaration and handle the declaration formalities. The bill of lading will show your company as the shipper and the client as the consignee, which will not affect the client's customs clearance. The freight and insurance fees will be paid by you, and the agency will advance them on your behalf. After the tax refund is received, the agency will transfer the amount to you after deducting the agency fee and advance payment. The entire process takes 2-3 days longer than normal export and incurs an additional cost of about 0.08%. It is recommended to choose large state-owned agencies in Wuxi or Shanghai, as they operate in a standardized manner and can meet your time requirements. If the client requires EXW terms, you only need to deliver the goods to the agency's designated warehouse, and the agency will handle everything else, which is the simplest option.
Linda GaoYears of service：7Customer Rating：5.0
Documentation SupervisorStart a Chat
The client's main concern isn't whether you have import/export rights, but rather the stability of supply and transparency of processes. Here's how to communicate this: "To ensure the smooth execution of your orders, we will arrange shipments through established trade channels within our group. All quality standards and delivery commitments will remain unchanged, and all documentation and communication interfaces will continue to be handled directly by our team." This approach clarifies the situation while demonstrating professionalism. In the contract, you can list your company as the contracting party, but add a supplementary clause: "Export formalities will be handled by an agent designated by the seller, without affecting the seller's contractual obligations." For payment methods, continue using T/T: the down payment will be deposited into your company's account, and the balance can be paid to the agent's account for onward transfer to you, which will reassure clients. If clients press for clarification, explain: "Our newly established Wuxi entity specializes in serving East China clients, and our group's trade channels have been operational for many years. Please rest assured." The key is to project confidence rather than apologetically communicating. Additionally, you can proactively provide clients with the agency's qualification documents for filing, demonstrating transparency. Remember, clients fear sudden supplier disappearances or chaotic processes most. As long as you maintain responsive communication and information transparency, this transition period won't undermine trust.